Terms & Conditions

The following rules and regulations contained in this document apply to all visitors and users of the KashmKari  (www.kashmkari.com) website (the "Website").

KashmKari  (www.kashmkari.com) website is operated by The Kashmir Crafts Online Pvt. Ltd registered and with its offices located in M K Chowk, Hawal, Srinagar, Jammu and Kashmir. By using the Website, you accept and agree to be bound by these rules and regulations, as they may be updated from time to time and posted here without prior notice to you. You must therefore review them periodically.

Payment Gateway:-
"We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time".

Content of the Website and copyright information:-

You agree not to reproduce, distribute, sell, trade, resell or exploit for any commercial purposes the content of the Website. 
You agree not to interfere with or disrupt the Website services, the security systems of the Website or of the Website content.
Please make sure that, before placing your order, you have checked the specifications and compatibility of the products by visiting the website of the manufacturer. 
The administrators of Kashmir Crafts are constantly working on maintaining the accuracy of the information displayed on the Website. However, the Website does not warrant that the product description or other content of this Website is accurate, complete, reliable, current, or error-free. Please note that the photographs are provided for informational purposes only and that they can display certain product accessories that may not be included in the standard sales package.

Your account:-
Using the Website or certain sections of the Website requires setting up a user account. If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you suspect that the security of your user account has been violated, please inform the Website administrator as soon as possible. Kashmir Crafts is not liable for any damage that may occur from the unauthorized use of your user account.

 

Limitations of liability:-

The Website and the company that operates the Website will not in any case be liable to any party for any direct, indirect, incidental, special, consequential or punitive damages for use of this site or any other hyperlinked web sites including, without limitation, lost profits or revenues, costs of replacement, business interruptions, loss of data or damages resulting from use of or reliance on the information present.

Availability of the Website:-
KashmKari reserves the right to terminate, change, suspend or discontinue, temporarily or permanently, any aspect of the Website, including the availability of any features of the site, at any time and without notice. You agree that KashmKari shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Website (or any part thereof).

 

Shipping Policy: 

At KashmKari, we take special care in ensuring that your products are delivered to you in the best condition and on time by partnering with only couriers companies of repute.

  1. We offer free shipping on all orders
  2. We offer Free Shipping for our International Customers.
  3. Because each of our products is crafted especially for you by master artisans across the valley, the shipping time for each is different. Please check the delivery time on the product page while placing the order.
  4. Our courier partners deliver on working days, excluding Public Holidays.
  5. You will be notified by email as and when your product is dispatched from our warehouse.

Please note the following: 

  • All of the orders are shipped directly from Kashmir.
  • Shipping address refers to where the product has to be shipped and therefore you are requested to mention your complete address with pin/zip code and a working phone number. 
  • Billing address refers to the address where a customer receives their credit card bills. 

Cancellation and Refund:

We at www.kashmkari.com believe in providing a delightful experience to our customers. We serve you with the best of Kashmiri Products. 

We are sorry that your order didn’t work out for you. You can return your product avail full refund within 7 days of delivery.