Carbon-neutral shipping with Shopify Planet
Carbon-neutral shipping on all orders
Powered by Shopify Planet

Cancellation and Refund Policy

We have a 7-day Easy Return and Refund policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. 

To start a return, you can contact us at info@kashmkari.com or through WhatsApp at +91 6006641373 we’ll send you a return shipping label.

You can always contact us for any return questions at info@kashmkari.com


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.